Check how wallet data is used
We collect the account details needed to open and protect your access, including your name or chosen account label, phone number, verification status and login records. When you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain transaction references, status changes and
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receipt details so we can match a wallet event to your account and answer a payment query. Device type, browser version, IP address and session times help us detect unusual sign-ins and keep the site working on your mobile or desktop path. We use this data
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to provide account access, process requests, respond through our support route and meet applicable legal duties. Access depends on local law and our handling applies where local law permits. We do not ask you to send wallet passwords through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.